How It All Started
Picture this: A team of engineers sitting in a coffee shop, ranting about how ridiculous business phone pricing has become. One of them ran a consulting firm with 20 employees but only needed 5 phone lines at any given time. Yet the big providers wanted to charge for 20 "users."
"This is insane. Why can't businesses just pay for what they actually use? Why does setting up a phone system take weeks instead of minutes? Why are there so many hidden fees?"
That frustration became our mission: Build a business phone system that's transparent, affordable, and actually easy to use. We're just getting started, and we want you to join us on this journey.
"We wanted to build the phone company we wished existed when we were running our own businesses."
Our Foundation
ReliaRing is powered by decades of telecom expertise
We're Not a Startup Learning on Your Dime
ReliaRing is backed by Tridacom IT Solutions Inc. — a Canadian VoIP pioneer with 25+ years of telecom expertise. Our founder Michael Somerville architected Canada's first nationwide VoIP network and helped shape Canadian telecom policy through CRTC advocacy.
What We Stand For
These aren't just words on a wall. They're the principles that guide every decision we make.
Customer First, Always
Every decision we make starts with "What's best for our customers?" Not "What makes us more money?" Novel concept, we know.
Simple is Better
Why complicate things? Business phones should be reliable, affordable, and easy to use. End of story.
Transparent & Honest
No hidden fees, no fine print tricks, no "gotcha" moments. What you see is what you get. Imagine that.
Our Journey
25+ years of telecom experience powering ReliaRing
VoIP Pioneering
Our founder Michael Somerville architects and deploys Canada's first nationwide VoIP network using Clarent Technologies, and helps lobby the CRTC for VoIP technology approvals.
US Market Expansion
VoIP network expanded to serve 84 cities across the United States. Michael leads teams building large-scale telecom infrastructure across North America.
Tridacom Founded
Michael Somerville founds Tridacom IT Solutions in Edmonton, applying decades of telecom experience to help Canadian businesses communicate better.
Cloud Migration Era
100+ zero-downtime cloud migrations completed during the pandemic, proving infrastructure reliability under pressure. Microsoft Cloud AI Partner status achieved.
ReliaRing Launches
ReliaRing is born — bringing Tridacom's 25+ years of VoIP expertise to a modern, transparent cloud phone platform designed for Canadian businesses.
Why People Love Working Here
We're building something meaningful, and having fun doing it
Remote-First
Work from anywhere. We trust you to get stuff done.
Real Impact
Help small businesses save thousands. Feel good about your work.
No Bullshit
Skip the corporate nonsense. Focus on building great products.
Learning Budget
$2,000/year for courses, conferences, and books.
Unlimited PTO
Take time when you need it. We're all adults here.
Health & Wellness
Full health coverage plus monthly wellness stipend.
Our Promise to You
As a young company, we know we have to earn your trust. Here's what we commit to:
We'll Never Hide Fees
The price you see is the price you pay. Always.
We'll Always Listen
Your feedback shapes our product roadmap directly.
We'll Respect Your Time
No long hold times, no runaround, no BS.
We'll Let You Leave
No contracts, no lock-in. Stay because you want to.